Contact Javvy Coffee Customer Service
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THIS IS NOT A HELPDESKPLEASE SUBMIT ANY SERVICE REQUESTS TO SUPPORT@JAVVYCOFFEE.COM
Summary of Javvy Coffee Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Javvy Coffee?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Did not subscribe, I want a refund and cancel. I am 80 years old, I cannot drink enough coffee to warrant a subscription. I did not know it was a subscription. Please respond to me.I have 4 full bottles and you sent me another 4 bottles. Refund plea”
- “To expedite canceling my subscription”
Request for Information Question:
- “Need to talk to a person since I haven’t gotten to talk to anyone through email.”
- “Check on an order”
- “Discussion”
Shipping and Delivery Question:
- “Wrong address”
- “Mis shipped package”
- “My cup was cracked when opened my package”
Refund Question:
- “Refund”
- “Put money back in my acct. Just received FOURTH shipment after cancelling in late APRIL due to doctors orders. Have not opened box will return but expect a refund. This is so frustrating and beyond poor business practices. Please contact ASAP”
- “Refund. No more coffee deluvered here”
Payments and Charges Question:
- “They charged me 80$”
- “They charged me more for Java coffee and I didn’t order it. I got plenty Java coffee”
- “Billing. over drafting my account after I cancled”
Account Question:
- “Subscription???”
- “Subscription”
- “Subscription c”
Return/ Replace Question:
- “Returns”
- “Return package label”
- “Order incorrect flavor received”
Product/ Service Question:
- “Leaking bags of protein coffee”
- “There was item I didn't order on my order at end”
- “Email is not working”
Staff Question:
- “Customer service help”
- “Customer service”
Cards Question:
- “You took money again from my card after i canceled”
Other Question:
- “Pissed off customer”
- “Did not put in an order (1997161)”
- “Partial order”
About
THIS IS NOT A HELPDESKPLEASE SUBMIT ANY SERVICE REQUESTS TO SUPPORT@JAVVYCOFFEE.COM
Javvy Coffee is ranked 91 out of 4482 in Beverages category
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