Javvy Coffee
Javvy Coffee Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee has 2.5 star rating based on 102 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Javvy Coffee to a friend or colleague.
- Rating Distribution
Pros: Delicious, Good product, Taste good.
Cons: Customer service, Price, Subscription service is hard to modify other than changing flavors.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee has 2.5 star rating based on 102 customer reviews. Consumers are mostly dissatisfied.
12% of users would likely recommend Javvy Coffee to a friend or colleague.
- Rating Distribution
Pros: Delicious, Good product, Taste good.
Cons: Customer service, Price, Subscription service is hard to modify other than changing flavors.Recent recommendations regarding this business are as follows: "0", "I recommend it if you can afford it", "Buy as you need it.DO NOT SUSCRIBE", "I'm having trouble resolving issues because there's no customer service phone number. I've tried five times to send my concerns through my account, but it keeps denying them because it says my email is not recognized.", "Not good".
Most users ask Javvy Coffee for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Javvy Coffee Reviews
"No phone number"
There should be a phone number where you can talk to someone. Bad customer service in my opinion. Emails are ok. But when I have an issue with something I want...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel subscription
The customer service phone number is no longer an option. I am not a dissatisfied customer.
We use the 2 bottles of Javy coffee very sparingly.
So I will not be needing a subscription for any future Javy. It is good, but simply do not drink it often
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beaver Falls, Pennsylvania
Resolved: Have canceled twice still sending coffee and debiting my account never subscribe again
I ordered coffee did not subscribe but may I didn't not sure once I figured out they were sending coffee to me I canceled but now they are sending it to me again and there is no phone when you call it tells you to go to javy coffee.com and go to support telling you to send email I did now they are suppose to be in touch although I've never heard from them and I going to have get new credit card or I feel this could just go on and on
User's recommendation: Buy as you need it.DO NOT SUSCRIBE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tried to cancel for days, maybe weeks even and still getting shipment sent to me and charged for it!
I tried to cancel on their web site at least 15 times, pages lock up and its like being on a hunt to find the correct area. I se t and email.
It said to use the customer portal which is just a way of blowing you off. I cant find a phone number and Im sick of trying already.
This has been going on for at least 3-4 weeks. Ever since I received the first and hopefully last order.
- Coffee is good
- Everything is a con outside of them having good coffee
Preferred solution: Full refund
User's recommendation: Do not get involved with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No phone number
They sent me an email with a phone. LMBO! They number is no longer working!
There should be a phone number where you can talk to someone. Bad customer service in my opinion.
Emails are ok. But when I have an issue with something I want to be able to talk to a person from the company. I disabled and can no longer afford the coffee.
I was wanting to speak to someone about a refund. I know I can return it, but I was in need of being refunded and stopping shipment
Preferred solution: Full refund
I'm so sorry about your experience with Javvy Coffee. While we currently do not offer phone support, we'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arkansas City, Kansas
Did not put in an order (199****)
I am not a Texter or an emailing person. Please give me a call at 605-381-****.
I like to talk to a live representative. Cancel my order and give me back my money.
I'm so sorry about your experience with Javvy Coffee. While we currently do not offer phone support, we'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Missing item
Company fixed the issue and I have been provided with apology.
I received my order and I was supposed to received the rainbow teaspoon and the recipe booklet. The book wasnt in the box
- Coffee is easy and delicious
- Needs a better way to contact customer service
Preferred solution: My recipe book
User's recommendation: The coffee is delicious but the package needs to be checked before sealing and it is almost impossible to get someone on the phone, and the support@***y coffee doesn’t work
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective cup
My cup was cracked when I opened my shipment. It was wrapped in bubble wrap but when I understand unwrapped it I noticed the cup had a Crack in it.
Could I please get a replacement? Thank you very much.
I look forward to receiving a replacement cup and giving a positive review. Sincerely, Angela Rice
Preferred solution: A replacement cup.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Cancel
I do not like this coffee and want to stop orders from coming in the future .
You do not have a contact number, so Im not sure how to cancel this service. I have emailed once before and I have not gotten a response.
I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Cancel subscription
I need to cancel this subscription its too expensive. I keep having the subscription and I thought it was cancelled via email. I do not have an account with javy and Im unsure how to cancel it
User's recommendation: I recommend it if you can afford it
I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: So unprofessional
. I'm extremely upset.
I've contacted this company. Numerous amount of times through emails, me messages and everything and nobody has ever got back in touch with me. I have not got a refund for the last order. I got an order that I did not want.
And now I'm stuck here having to send something back that I no longer wanted anyway. I do not want to be a part of this company at all.
- Customer service
Preferred solution: Full refund
User's recommendation: Never order from here
I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I have been trying to cancel this subscription for 3 solid days first of all I didn’t realize it was a subscription until I got an email for my next order tracking! Then I have emailed several times i
I finally got it canceled.
This is absolutely ridiculous
I have tried at least 15 times to cancel and no one will reply
There is no other way to get ahold of this company
I didnt even realize this was a subscription
Ive gone to manage subscription on the portal and it freezes up every time
I have tried it from several different places and had someone else even try
I do not know why no one can just keep me cancel this
There is no other way to get ahold of this company Ive emailed gone to their site and every avenue to cancel this
- Are too hard to cancel
Preferred solution: Cancel subscription
User's recommendation: Do not order they will give you a subscription that you didn’t want
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Great Product
I recommend this product to anyone who is on their health journey. if youre looking to gain energy and packing on the protein while losing weight and not having to feel guilty about reaching for any sugary drinks then this product is for you!
Game Changer
- Energy
Preferred solution: N/a
User's recommendation: Don’t wait buy it now!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Damaged product and missing items
I received my 2nd order of Javy Coffee today. I was supposed to get a summer tumbler and recipe book along with the 2 Javy Coffees'. I never got the recipe book and my tumbler was cracked in several places so no chance of using that.
- I love the coffee
- Damaged merchandise
Preferred solution: Full refund
User's recommendation: check your order out carefully
Beverages Expert Talks
Coffee Subscriptions Are Not New
What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.
Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delicious Coffee
I love my Javy coffee! It is so delicious and does not have an acidic taste.
It is so easy and convenient weather I make it hot or iced. This will definitely be convenient for the summer with my ice coffee
- Delicious
- Little expensive
Preferred solution: Free bottle of coffee
User's recommendation: I got the caramel, mocha, French vanilla, and cookies and cream, and they are all delicious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
STOP ORDER
I received an order dated September 9, 2024 with the ID: 0-399879**** and PO: 164****-JC. To my dismay, I have noticed that another order has been charged to my account for this month.
This means that I have been charged for two orders that I have requested to be refunded to my banking account.
While the product is of good quality, I am no longer interested due to personal concerns. I urgently require all future orders to be stopped.
Furthermore, I request immediate reimbursement for the charged amounts. This matter requires prompt attention.
- Great flavors subscription comes on time
- Emails are not addressed after the 48 hours a response
- Unable to stop subscription with the lack of company telephone
Preferred solution: Full refund
User's recommendation: I'm having trouble resolving issues because there's no customer service phone number. I've tried five times to send my concerns through my account, but it keeps denying them because it says my email is not recognized.
I'm so sorry about your experience with Javvy Coffee. While we currently do not offer phone support, we'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
Fairmont, West Virginia
I have been trying to get an answer for over a week as to how to return a shipment I did not agree to order. No response. No way to call. Don’t want billed for something I didn’t agree to.
I just want to return a shipment. Simple request .
I did not want automatic shipment. We got original, didnt like and wanted no more.
Just tell me what to do??? Dont want billed again period
User's recommendation: Not good
I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
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I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.