Javvy Coffee
Javvy Coffee Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee has a 2.7 star rating from 92 reviews and roughly 12% of users would recommend; overall sentiment is mostly neutral to negative with recurring Javvy Coffee reviews citing service issues.
Key Takeaways for Future Customers
- Product taste noted as good by some but priced high.
- Expect subscription/auto-ship enrollment complexity.
- Prepare for possible delays in refunds and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized charges.
- Many reports of inability to cancel subscriptions and poor customer service.
- Refunds and return labels often delayed or unresolved.
Positive Feedback
Several customers call the coffee delicious and the product quality good when deliveries are correct.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee has a 2.7 star rating from 92 reviews and roughly 12% of users would recommend; overall sentiment is mostly neutral to negative with recurring Javvy Coffee reviews citing service issues.
Key Takeaways for Future Customers
- Product taste noted as good by some but priced high.
- Expect subscription/auto-ship enrollment complexity.
- Prepare for possible delays in refunds and returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized charges.
- Many reports of inability to cancel subscriptions and poor customer service.
- Refunds and return labels often delayed or unresolved.
Positive Feedback
Several customers call the coffee delicious and the product quality good when deliveries are correct.
Media from reviews
Meridian, Idaho
I don't have an active subscripton
I don't have an active subscription but I you just charged me 174.00 for coffee I didn't order.
I need that stopped and or canceled also how do I return it?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scranton, Pennsylvania
Resolved: Canceling my subscibtion
I have tried multiple times to cancel my subscription to no avail. They just keep sending the coffee.
Do not do a subscription. There is no phone number to contact them. They tell you to go to the customer portal to cancel. No place to cancel.
The subscription is a scam. Once you sign up you cant cance.
Preferred solution: My subscription cancelled
Derby, Kansas
Unauthorized charge a month after fully cancelling my subscription.
- - I cancelled and got a cancellation email.
- - I was charged $85 next month.
- - Other reviews report similar issues.
I cancelled my subscription fully with a confirmation email and everything. I got charged again $85 the next month.
They will not refund me and they said I still had a subscription and didnt fully cancel. Yes I did and they even sent me an email confirmation of the cancellation sorry to see me go. I only had one subscription ever and only received one order a month - not two. Looking at other reviews this has happened to a lot of people.
One person had to cancel their card!
No customer service person to talk to. Stay away from that company.
- Tastes ok
- Expensive and can not cancel
Preferred solution: Full refund
User's recommendation: Stay away
Hi there, We're sorry for the inconvenience. Taking a look, there aren't any orders or subscriptions associated with the email you provided. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Jacob, Illinois
My name is ***. My phone...
My name is ***. My phone number is ***.
My checking account had a debit for $83.82. I ordered one time and I don't like the coffee.
I want reimbursed the $83.82 immediately. I never ordered more.
Preferred solution: Full refund
Chillicothe, Illinois
No Coffee in package
Got package in mail today but only straws and booklet no Coffee. Package had been taped shut half way.
Meriden, Connecticut
Can’t contact to unsubscribe!
This Company is a scam!! They have no listened phone number, you cant return anything you dont want.
Even when you dont subscribe you keep getting sent and charged for this rotten coffee!! Please if anyone is considering buying this coffee, DON T!
I meant listed number. Cindy
User's recommendation: Don’t do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gastonia, North Carolina
Dodnt know abput subscrptuon! Didnt...
Dodnt know abput subscrptuon! Didnt like the product!
Want me recent payment refunded!!! Will return any future products i may receive!!!
User's recommendation: Dont do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I have tried several times to cancel my subscription but they continue to send me their product.
I am angry because they say my subscription is cancelled but I still get product. They have not let me know how to get refund on latest shipment
- I like the flavor
- Company is difficult to deal with
Preferred solution: Full refund
User's recommendation: Do NOT start a subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t want your coffee anymore I only wanted what I paid for and Now you keep talking my money for what I don’t want
- - Charged for coffee without permission.
- - Free gifts are broken.
- - Cup leaks from the first day.
I dont want to keep getting your coffee when you keep taking my money out of my account without my permission its call stealing I dont take kindly to it and your free gifts all broke the cup leaks from the very first day
User's recommendation: Buy it at a store or not at all
Bakersfield, California
Cancel subscription
I have been trying to cancel my subscription for a few months now.
I have lots of unopened packets to return
Please call me
661-747-****
Llskiba@***.com
Hilton Head Island, South Carolina
Impossible to reach, unable to stop shipments, this company continues to drain my checking account by sending shipments that I do not want I have followed procedure for obtaining a return label,wasted
Direct contact with a live representative. User friendly returns and while you're at it the price of the coffee is ridiculous and listening to the customer would be number one in customer service Don
User's recommendation: Don't start with this company because they won't stop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashland City, Tennessee
Haven’t received order
- - Updated card after an email; coffee not delivered and payment was taken on Dec 13.
- - Asks for order tracking and status updates.
I got an email saying please update credit card I did I still havent gotten my coffee when I look on my account. It dont make no sense because my money is already taken out of the bank.
It was taken out on December 13 but I hadnt received my copy I figured the delay was to update the credit card so I did still havent got it. Something about us coming from Amazon. Im not sure where yall send it from but Id appreciate if you would check into it for me update me. Let me know whats going on.
Im not paying for something. I dont get. Im out of coffee. I need to know something.
Thats the reason Ive done the auto pay so I would never run out. This isnt right. Its already came out of my bank account on December 13.
I have not received it. Please track it down.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I need to cancel my subscription I didn’t realize I had one and I got charge. 76.00
Company fixed the issue and I have been provided with apology. Make sure when you order , you don’t hit subscribe. I thought I was doing g a trail base .
Preferred solution: Full refund
We're sorry to hear that our subscription model didn't work out for you. While we are a subscription-first company, we offer the option to place one-time purchases.
However, it seems that you have selected our Subscribe & Save option when your placed your order on August 25th. This granted you a discounted price, free insured shipping, and a free gift with your purchase. We sent emails confirming your order as well as welcoming you to the subscription program and sent another email informing 3 days before your first subscription order was to be shipped.
This should be in your inbox, but depending on your settings may have ended up in your spam or promotions folder. One of our agents is in contact with you now to assist you.
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Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Does not respond to request for cancel.
This is a scam. I keep receiving coffee and Ive asked for a cancellation three months in a row. I went through the proper channels and now I am going to dispute transactions.
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Scamming customers
Commit you to a subscription that you didnt order. Continue to send and charge after you try to cancel with there online form.
User's recommendation: Don’t order anything
Hi there Susan, We're sorry for the confusion here. Taking a look at your order history with us, you've orders with us twice that prompted subscriptions.
The first subscription you created was cancelled back in March, but you placed a second subscription order in June. This is why a rebill was prompted for late July.
Our team has reached out a number of times to assist you with returning the orders you've received back to our warehouse, but it doesn't seem that you've sent them back for a refund. That said, we can confirm that your subscription has been cancelled again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did not receive order and no one will contact me back
- - No response after emails about a lost package.
- - Tried to change delivery address for same-day; package not delivered, nearly $100 paid.
I cant seem to get a response and I have left several emails regarding my lost package, not to mention I have attempted to change the address to deliver the same day I ordered it so that It would have more than enough time to be changed. The address was not changed and the package was never delivered.
It would be great if someone would contact me so that we could get this sorted out instead of me paying damn near $100 for something I never received. All I want is what I paid for.
Preferred solution: Deliver product or service ordered
User's recommendation: They will automatically make you join their subscriptions and won’t contact you back if there’s a problem with the order so don’t bother purchasing
Hi there ZoeJane, Looking at our communication history, our team has responded to all emails you've sent within 24 hours. I'm happy to see that our agents have assisted you in shipping a new order to the address you requested!
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Hi there Michael, Taking a look, the first time you contact our team with a cancellation request was back on June 2nd, Our agents immediately cancelled your subscription as per your request. We don't have a phone line for customers to contact us, but we're available via email for assistance.