Javvy Coffee
Javvy Coffee Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee reviews show a 2.6 star rating from 91 reviews, with 12% likely to recommend. Consumers are mostly neutral; pros include delicious taste and good product, while cons note high price, customer service, and subscription issues.
Key Takeaways for Future Customers
- Try product in store first; many mention the coffee is delicious.
- Be cautious of auto-ship or membership options at checkout.
- Expect slow refunds and difficulty reaching customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about unauthorized charges and billing that continue after cancellation.
- Hard to cancel subscriptions; returns and refunds often delayed.
- No reliable phone support; email-only contact and long response times.
Positive Feedback
Many customers find the product good and tasty, though they note the price is high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Javvy Coffee reviews show a 2.6 star rating from 91 reviews, with 12% likely to recommend. Consumers are mostly neutral; pros include delicious taste and good product, while cons note high price, customer service, and subscription issues.
Key Takeaways for Future Customers
- Try product in store first; many mention the coffee is delicious.
- Be cautious of auto-ship or membership options at checkout.
- Expect slow refunds and difficulty reaching customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about unauthorized charges and billing that continue after cancellation.
- Hard to cancel subscriptions; returns and refunds often delayed.
- No reliable phone support; email-only contact and long response times.
Positive Feedback
Many customers find the product good and tasty, though they note the price is high.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gastonia, North Carolina
Dodnt know abput subscrptuon! Didnt...
Dodnt know abput subscrptuon! Didnt like the product!
Want me recent payment refunded!!! Will return any future products i may receive!!!
User's recommendation: Dont do it
Derby, Kansas
Unauthorized charge a month after fully cancelling my subscription.
- - I cancelled and got a cancellation email.
- - I was charged $85 next month.
- - Other reviews report similar issues.
I cancelled my subscription fully with a confirmation email and everything. I got charged again $85 the next month.
They will not refund me and they said I still had a subscription and didnt fully cancel. Yes I did and they even sent me an email confirmation of the cancellation sorry to see me go. I only had one subscription ever and only received one order a month - not two. Looking at other reviews this has happened to a lot of people.
One person had to cancel their card!
No customer service person to talk to. Stay away from that company.
- Tastes ok
- Expensive and can not cancel
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I have tried several times to cancel my subscription but they continue to send me their product.
I am angry because they say my subscription is cancelled but I still get product. They have not let me know how to get refund on latest shipment
- I like the flavor
- Company is difficult to deal with
Preferred solution: Full refund
User's recommendation: Do NOT start a subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t want your coffee anymore I only wanted what I paid for and Now you keep talking my money for what I don’t want
- - Charged for coffee without permission.
- - Free gifts are broken.
- - Cup leaks from the first day.
I dont want to keep getting your coffee when you keep taking my money out of my account without my permission its call stealing I dont take kindly to it and your free gifts all broke the cup leaks from the very first day
User's recommendation: Buy it at a store or not at all
Bakersfield, California
Cancel subscription
I have been trying to cancel my subscription for a few months now.
I have lots of unopened packets to return
Please call me
661-747-****
Llskiba@***.com
Hilton Head Island, South Carolina
Impossible to reach, unable to stop shipments, this company continues to drain my checking account by sending shipments that I do not want I have followed procedure for obtaining a return label,wasted
Direct contact with a live representative. User friendly returns and while you're at it the price of the coffee is ridiculous and listening to the customer would be number one in customer service Don
User's recommendation: Don't start with this company because they won't stop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashland City, Tennessee
Haven’t received order
- - Updated card after an email; coffee not delivered and payment was taken on Dec 13.
- - Asks for order tracking and status updates.
I got an email saying please update credit card I did I still havent gotten my coffee when I look on my account. It dont make no sense because my money is already taken out of the bank.
It was taken out on December 13 but I hadnt received my copy I figured the delay was to update the credit card so I did still havent got it. Something about us coming from Amazon. Im not sure where yall send it from but Id appreciate if you would check into it for me update me. Let me know whats going on.
Im not paying for something. I dont get. Im out of coffee. I need to know something.
Thats the reason Ive done the auto pay so I would never run out. This isnt right. Its already came out of my bank account on December 13.
I have not received it. Please track it down.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I need to cancel my subscription I didn’t realize I had one and I got charge. 76.00
Company fixed the issue and I have been provided with apology. Make sure when you order , you don’t hit subscribe. I thought I was doing g a trail base .
Preferred solution: Full refund
We're sorry to hear that our subscription model didn't work out for you. While we are a subscription-first company, we offer the option to place one-time purchases.
However, it seems that you have selected our Subscribe & Save option when your placed your order on August 25th. This granted you a discounted price, free insured shipping, and a free gift with your purchase. We sent emails confirming your order as well as welcoming you to the subscription program and sent another email informing 3 days before your first subscription order was to be shipped.
This should be in your inbox, but depending on your settings may have ended up in your spam or promotions folder. One of our agents is in contact with you now to assist you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Does not respond to request for cancel.
This is a scam. I keep receiving coffee and Ive asked for a cancellation three months in a row. I went through the proper channels and now I am going to dispute transactions.
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Scamming customers
Commit you to a subscription that you didnt order. Continue to send and charge after you try to cancel with there online form.
User's recommendation: Don’t order anything
Hi there Susan, We're sorry for the confusion here. Taking a look at your order history with us, you've orders with us twice that prompted subscriptions.
The first subscription you created was cancelled back in March, but you placed a second subscription order in June. This is why a rebill was prompted for late July.
Our team has reached out a number of times to assist you with returning the orders you've received back to our warehouse, but it doesn't seem that you've sent them back for a refund. That said, we can confirm that your subscription has been cancelled again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did not receive order and no one will contact me back
- - No response after emails about a lost package.
- - Tried to change delivery address for same-day; package not delivered, nearly $100 paid.
I cant seem to get a response and I have left several emails regarding my lost package, not to mention I have attempted to change the address to deliver the same day I ordered it so that It would have more than enough time to be changed. The address was not changed and the package was never delivered.
It would be great if someone would contact me so that we could get this sorted out instead of me paying damn near $100 for something I never received. All I want is what I paid for.
Preferred solution: Deliver product or service ordered
User's recommendation: They will automatically make you join their subscriptions and won’t contact you back if there’s a problem with the order so don’t bother purchasing
Hi there ZoeJane, Looking at our communication history, our team has responded to all emails you've sent within 24 hours. I'm happy to see that our agents have assisted you in shipping a new order to the address you requested!
Seattle, Washington
To cancel my order
- - Can't reach a phone number to cancel a subscription I didn't sign up for.
- - I want a refund.
- - I wanted protein coffee but received flavored coffee.
I can't get a phone # to cancel my subscription that I never signed up for in the 1st place. I want a refund.
I was actually wanting to try the protein coffee, but they sent me the flavored coffee. This is a very disorganized company.
Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
Dallas, Texas
They billed & shipped me an order that I did not order!!
- - They billed and shipped an unapproved order.
- - Their coffee is expensive and not worth it.
- - I plan to visit Fort Worth to address this and get a refund.
They billed & shipped me an order that I DID NOT WANT OR APPROVE!
Their Coffee is way too much & not worth it at all!
Im going to get my money back & file a complaint with the BBB!
WHAT A RIP OFF!
THEY ARE IN FORT WORTH SO I AM GOING TO PAY THEM A VISIT!!
We may make a statement with Signs & Other Public Items that will show how they SHIP & BILL People without their Consent! Their idea of Customer Service is a JOKE & ILLEGAL!
User's recommendation: DO NOT DO BUSINESS WITH THEM EVER!THEY CHARGED ME MORE THAN $84 FOR 2 BAGS OF COFFEE!!THEY ARE IDIOTS IF THEY THINK IM GOING TO PAY THAT!
Beverages Expert Talks
Coffee Subscriptions Are Not New
What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.
Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
Prineville, Oregon
I don't like it at all
I would like it to stop it being sent to me all the time I never asked for it to be that way have a good day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t cancel a subscription I didn’t sign up for!
Poor customer service. No phone!!!
Dont answer emails! Cancel my subscription!
Product not that good. Website is not easy to navigate
Preferred solution: Full refund
User's recommendation: Don’t!
I'm so sorry about your experience with Javvy Coffee. While we currently do not offer phone support, we'd love to turn this around for you. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
Refund request and subscription cancelled??
- - I submitted 6 emails to get a return label and cancel a subscription I didn't sign up for.
- - There is no support.
- - I will contact my card issuer.
I have submitted 6 emails trying to get a return label and a request to cancel a subscription that I did not sign up for. What a rip off!
You are not able to cancel the subscription when you log into your account!!
There is no customer service or support!! I plan on contacting my credit card company to resolve this issue.
Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.
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Hi there, We're sorry for the inconvenience. Taking a look, there aren't any orders or subscriptions associated with the email you provided. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.