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Javvy Coffee

Javvy Coffee Reviews

javvycoffee.com
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What is your customer experience with Javvy Coffee?

Javvy Coffee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Javvy Coffee has a 2.6 star rating from 96 reviews, consumers mostly neutral, and only 12% would likely recommend. Reviews cite product taste as good but price high and many report subscription and billing issues.

Key Takeaways for Future Customers

  • Check subscription settings before ordering; auto-ship enrollment is commonly reported.
  • Expect to use email for support; many mention no working phone number.
  • Monitor charges and bank statements for unexpected billing.

Negative Feedback / Risk Areas

  • Frequent customer complaints about subscription cancellation failures and unauthorized charges.
  • Many requests for refunds and return labels go unresolved; billing and refunds problems recur.
  • Poor customer service responsiveness and order delivery issues reported.

Positive Feedback

Reviewers note the product is delicious and generally a good product when deliveries and billing work correctly.

View full overview ›

Media from reviews

Javvy Coffee - Unauthorized charge a month after fully cancelling my subscription.
Javvy Coffee - Damaged product and missing itemsJavvy Coffee - Damaged product and missing items - Image 2Javvy Coffee - Tried to cancel for days, maybe weeks even and still getting shipment sent...Javvy Coffee - Tried to cancel for days, maybe weeks even and still getting... - Image 2Javvy Coffee - Defective cupJavvy Coffee - Missing item
View all media ›

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Show reviews that mention
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Anonymous
map-marker Indpls, Indiana

Need refund! Stop subscription too! Stop charging

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AI Highlights
  • - Stop charging my card, cancel my subscription, and stop shipments.
  • - Provide a shipping refund label and refund for the product due to bitter flavor.

Stop charging our credit card!!! Ive asked several times!

You still sent us another set! Stop and send me a shipping refund label so I can send this back!!!

Not like the flavor this does not do anything good to us and its extremely bitter even my neighbors. I tried this said it was very bitter.!

take me off your subscription list. This is nothing that we want AND refund me please.

Thank you!

User's recommendation: Reply faster please

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Company responded
Michael M Dvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scranton, Pennsylvania

Resolved: Canceling my subscibtion

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I have tried multiple times to cancel my subscription to no avail. They just keep sending the coffee.

Do not do a subscription. There is no phone number to contact them. They tell you to go to the customer portal to cancel. No place to cancel.

The subscription is a scam. Once you sign up you cant cance.

Preferred solution: My subscription cancelled

View full review
1 comment
Javvy C
Javvy Coffee

Hi there Michael, Taking a look, the first time you contact our team with a cancellation request was back on June 2nd, Our agents immediately cancelled your subscription as per your request. We don't have a phone line for customers to contact us, but we're available via email for assistance.

Lisa E Gwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dorr, Michigan

JULY 9th ordered 3 bags of protein...

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AI Highlights
  • - Order for 3 creamer bags canceled after contacting support; not shipped.
  • - Card charged $63.45; refund requested for items not received.
Updated by user Jul 18, 2026

I ENJOY THE PROTEIN COFFEE THAT THEY SELL HOWEVER IS IT WORTH IT TO ME THAT I HAVE TO SPEND AN HOUR OF MY TIME TO LOOK UP THEIR EMAIL THATS GONNA TAKE 48 hours for a response AND I NEVER GET THE SO CALLED GIFTS THEY ADVERTISE AND I WAS REALLY DISAPPOINTED THAT I WAS GONNA HAVE TO RETURN THE UNOPENED PRODUCT WITH ME PAYING RETURN SHIPPING..THEIR CUSTOMER SUPPORT IS JUST SAD SO NO I WONT PATRON FOR THE COFFEE ANYMORE

Original review Jul 12, 2026
JULY 9th ordered 3 bags of protein CREAMER IN 3 different flavors..same evening I wrote to support and asked them to CANCEL THE ORDER..THE NEXT DAY I EMAILED JAVVY SUPPORT AND THEY FINALLY CANCELLED THE ORDER..THEN I HAD TO EMAIL THEM AGAIN BECAUSE THEY POSTED $63.45 to my credit card for the creamers..THESE CREAMERS WERE NEVER EVEN SENT..WHAT ARE YOU DOING CHARGING CUSTOMERS WHEN THE PRODUCTS HAVENT EVEN BEEN SENTEMAILED FOR THE FORTH TIME TO SUPPORT PLEASE REFUND MY CARD FOR THE CREAMERS THAT WERE NOT EVEN SENT $63.45 on my credit cardnow I JUST GOT AN EMAIL SAYING I CAN SEND BACK THE PRODUCT??? I never even receivedyou never sentFOR THE FIFTH TIME GET YOUR HEAD OUT OF YOUR *** AND REFUND MY CARD FOR ITEMS I NEVER RECEIVED.MRS ELIAS
Loss:
$63
Cons:
  • Shotty customer service and bad customer service thru email

Preferred solution: A REFUND AND FOR THEM TO TAKE MY CREDIT CARD OFF THE WEBSITE BECAUSE A CONSUMER CANT EVEN DO THIS ON THEIR OWN PROFILE

User's recommendation: VERY VERY POOR INTERNAL COMMUNICATIONS AND VERY BAD CUSTOMER SERVICE

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Company responded
Bekah B Rij
map-marker Derby, Kansas

Unauthorized charge a month after fully cancelling my subscription.

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AI Highlights
  • - I cancelled and got a cancellation email.
  • - I was charged $85 next month.
  • - Other reviews report similar issues.
Javvy Coffee - Unauthorized charge a month after fully cancelling my subscription.

I cancelled my subscription fully with a confirmation email and everything. I got charged again $85 the next month.

They will not refund me and they said I still had a subscription and didnt fully cancel. Yes I did and they even sent me an email confirmation of the cancellation sorry to see me go. I only had one subscription ever and only received one order a month - not two. Looking at other reviews this has happened to a lot of people.

One person had to cancel their card!

No customer service person to talk to. Stay away from that company.

Loss:
$160
Pros:
  • Tastes ok
Cons:
  • Expensive and can not cancel

Preferred solution: Full refund

User's recommendation: Stay away

View full review
1 comment
Javvy C
Javvy Coffee

Hi there, We're sorry for the inconvenience. Taking a look, there aren't any orders or subscriptions associated with the email you provided. Please email us at support@javvycoffee.com and mention Pissed Consumer so it can be escalated to a manager.

Bridget M Jfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

I sent an email yesterday regarding my...

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I sent an email yesterday regarding my 579****-JC. It is marked as it has been delivered on Monday, June 20th at 2:13 pm, but I have not received it.

There is no evidence from the carrier of where they left it.

I live in a large complex where items are stolen if not delivered to the package room. Where is my package?

Loss:
$84
Cons:
  • Lack of response from customer service has not responded to email

Preferred solution: Deliver product or service ordered

User's recommendation: No response from customer service when I emailed them asking where my package was delievered

View full review
Ruby R Eyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Menifee, California

Not getting any help, I wanted to know your phone number

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They said I join your club and I didn't how do I get out of it,want to cancel, did not like it stop!

Loss:
$2008
Cons:
  • Did not like it
  • Did not want to join the club

Preferred solution: Full refund

View full review
SANDRA C Anc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tuckerton, New Jersey

Cancel future orders

I would like to cancel any automatic future orders. Thank you.

Don't use it often enough for monthly orders.

Thank you.

Sandra Carasia

Preferred solution: Just cancel future orders

View full review
Angela C Hsq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

False advertisement

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I ordered a three pack of their protein coffee and received three bags of protein creamer, and when I contacted the company they had ignored me.

View full review
Toni M Rdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Jacob, Illinois

My name is ***. My phone...

My name is ***. My phone number is ***.

My checking account had a debit for $83.82. I ordered one time and I don't like the coffee.

I want reimbursed the $83.82 immediately. I never ordered more.

Loss:
$83

Preferred solution: Full refund

View full review
Anonymous
map-marker Buckhannon, West Virginia

I want to cancel

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been trying to cancel,with the online cancelalion and it says it didnt go thru try again

I put all the correct info, don: know what else to do

???

View full review
Gerldine Kmj
map-marker Chillicothe, Illinois

No Coffee in package

Got package in mail today but only straws and booklet no Coffee. Package had been taped shut half way.

View full review
Anonymous
map-marker Meriden, Connecticut

Can’t contact to unsubscribe!

This Company is a scam!! They have no listened phone number, you cant return anything you dont want.

Even when you dont subscribe you keep getting sent and charged for this rotten coffee!! Please if anyone is considering buying this coffee, DON T!

I meant listed number. Cindy

User's recommendation: Don’t do it!

View full review
Anonymous
map-marker Meridian, Idaho

I don't have an active subscripton

I don't have an active subscription but I you just charged me 174.00 for coffee I didn't order.

I need that stopped and or canceled also how do I return it?

View full review

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

Richelle M Nfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gastonia, North Carolina

Dodnt know abput subscrptuon! Didnt...

Dodnt know abput subscrptuon! Didnt like the product!

Want me recent payment refunded!!! Will return any future products i may receive!!!

Loss:
$101

User's recommendation: Dont do it

View full review
Jo B Lie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I have tried several times to cancel my subscription but they continue to send me their product.

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I am angry because they say my subscription is cancelled but I still get product. They have not let me know how to get refund on latest shipment

Loss:
$110
Pros:
  • I like the flavor
Cons:
  • Company is difficult to deal with

Preferred solution: Full refund

User's recommendation: Do NOT start a subscription

View full review
Sondra Renee M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I don’t want your coffee anymore I only wanted what I paid for and Now you keep talking my money for what I don’t want

AI Highlights
  • - Charged for coffee without permission.
  • - Free gifts are broken.
  • - Cup leaks from the first day.

I dont want to keep getting your coffee when you keep taking my money out of my account without my permission its call stealing I dont take kindly to it and your free gifts all broke the cup leaks from the very first day

User's recommendation: Buy it at a store or not at all

View full review

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